Infratel
Job Description
The Engineer Data Centre Infrastructure Administrator
will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer – will be in-charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.
Key Responsibilities
Storage Provisioning
- Provision Storage for Data Centre Clients.
- Support Data Centre clients on Storage requirements and backup services
- Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
- Re-label SAN ports to show that they are no longer used postmigration.
- Maintain backups for all systems and client repositories
- Implement cloud technologies and monitor their performance
Cloud Services Provisioning
- Virtual machines provisioning
- Implement Software and patch updates
- Support decommissioning efforts
Network Management
- Implement security for all network nodes
- Monitor the operations of network links
Customer Services
- Handle support calls and advise clients in customer friendly manner.
- Report on all matters affecting service quality
Inventory Management
- Maintain an up-to-date schedule of the equipment in the datacenter
- Maintain data on Client Equipment and all required attributes.
System Health Checks
- Perform basic daily and weekly system health checks to ascertain system uptime;
- Ensure compliance to privacy and security standards at all times
- Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.
Incident Management System
- Update the incident management system with appropriate information whenever any incident occurs.
- Resolve any relevant incidents.
Reporting
Minimum Qualifications
- Bachelor’s Degree in Information Technology, Computer Science or related Field
- Member of ICTAZ – Mandatory
Key Competencies and Skills
- Good knowledge of Virtualization
- Good knowledge of Storage Administration
- Has extensive technical knowledge in data Centre operations
- Applies broader knowledge of standards to work assignments
- Enhances his/her technical knowledge through continuous learning
- Identifies problems/issues.
- Strength in network inspections and cable management
- Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
- Integrates/evaluates multiple factors to develop creative practical solutions.
- People Skills
- Project Management
- Communication skills
- Ability to follow and strictly adhere to procedures
- Analytical thinking
- Wide knowledge of risks and threats;
- Ability to prioritize risks and threats to network systems;
- Ready to consult widely and efficiently and work as a team with other IT specialists;
- Ability to quickly respond to any user query;
- Quick learner, eager to leverage new technologies in a dynamic team environment;
Years of Experience Required
- Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration