Assistant Technician at City Channels Cable Network

Assistant Technician – Cable TV and Internet Installation

As an assistant technician, you will work under the supervision of a senior technician and perform the following duties:

• Install, configure, and test Customer Premises Equipment (CPE) at customer locations
• Troubleshoot and resolve any issues with CPE or network connectivity
• Educate customers on how to use CPE and answer any questions they may have
• Provide friendly and professional customer service and follow-up
• Adhere to safety and quality standards and procedures

To be successful in this role, you will need:

• A diploma in electronics, telecommunications, or a related field
• At least one year of experience in installing and repairing CPE or similar devices
• A valid Class A (motorcycle) license.
• A good command of English and the ability to communicate effectively with customers who speak English as a second language
• A positive attitude, a strong work ethic, and a willingness to learn

We offer:

• A competitive salary and benefits package
• A supportive and collaborative work environment
• Opportunities for training and career advancement
• A chance to make a difference in the lives of our customers and communities

Method of Application

If you are interested in this position, please send your CV and cover letter to networking.simbafiber@gmail.com by 15 November 2023. Only shortlisted candidates will be contacted for an interview.

We are an equal opportunity employer and we welcome applications from all qualified candidates.