Jumbo Wholesalers Zambia
Jumbo Wholesalers is looking for cashiers to join the team, the specifications include but not limited to:
Cash up accuracy
Follow cash up procedure when opening and cashing up till
Follow float procedure and ensure that you have signed for it
Collate the totals of cheques, coupons, RD cheques received during the day and run up the cash register totals in denominations and methods of paymen, Send information to till supervisor for cash office.
Ensure security procedure is followed with regard to bulk banking.
Check and record totals of all denominations and methods of payment; ensure the correctness of postdated cheques and check for other errors on cheques as these cannot be banked
Customer Satisfaction
Greet customers in a friendly manner, be polite, courteous and helpful at all times.
Ensure full knowledge of store’s product offering
Ensure sound knowledge of the store’s operational structure
Respond to customer complaints with empathy and ensure the issue is resolved accurately in the shortest possible time. Escalate complex complaints to management
Shrinkage and breakage control
Minimise shrinkage and breakages
Demonstrate consistent application of internal policies and procedures
Escalate identified problems to relevant manager
Report suspicious occurrences or people to management and security personnel
Handle stock carefully
Speedy response to cashiers call for assistance
Accurate codes provided to cashier
Speedy response to customer requests for assistance.
Ensure that accurate product codes are given to the cashier in a quick and efficient manner.
Ensure that customer needs are met timeously and accurately
Requirements:
More than 1 year of related experience in retail or wholesale business as a cashier
Minimum Grade 12 or Equivalent
Excellent interpersonal skills and customer orientation
Attention to details and work under pressure
Computer literate in MS office, MS out look
Excellent communication skills
Excellent attention to detail & planning and organizing skills
Excellent verbal and written communication
Ability to Work Without Supervision
Method of Application
If you have what it takes to join the winning wholesale and retail team, attach CV and Academic qualifications as one pdf document to Marilyn.Mulenga@Masscash.co.zm,
Only shortlisted candidates will be contacts.
To apply for this job email your details to Marilyn.Mulenga@Masscash.co.zm