Claims Advocate at Revolution Insurance Brokers (RIB)

  • Full Time
  • Lusaka
  • 00 USD / Year
  • Salary: 00

Revolution Insurance Brokers (RIB)

Are you ready to embark on a career where you’ll handle insurance claims on behalf of clients? Do you want to join a welcoming and supportive team that offers training, coaching, and mentorship? If so, consider applying for this exciting role at RIB! We welcome candidates with an insurance claims background.

As an organization, we are united by trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Join a leader in health, life, and general insurance claims solutions, where you can deliver cutting-edge services that address the needs of our clients. We embrace cultural diversity, support diverse populations through meaningful programs, and offer excellent opportunities for professional growth and advancement.

Professional Role and Responsibilities

As a Claims Advocate, you will:

– Coverage Resolution: Facilitate the resolution of any outstanding coverage issues.
– Negotiations: Negotiate the collection, payment, and settlement of claims with clients and underwriters.
– Accounting Supervision: Supervise the accounting process, where appropriate, to ensure prompt settlement to our clients.
– Collaboration: Work with other teams as necessary to ensure relevant information is shared and appropriate actions are taken to meet clients’ needs.
– Technical Support: Provide technical support for pre-renewal meetings, placing, and renewal negotiations.
Complex Claims Management: Collaborate with colleagues across the business on complex and contentious claims, including those with potential E&O, to obtain advice and guidance and achieve satisfactory outcomes for clients and RIB.
– Relationship Building: Develop and maintain relationships within the market and with clients.


– Educational Background: Relevant educational background in insurance or related fields.
– Experience: Previous experience in handling insurance claims, including health, life, and general insurance claims.

Preferred Skills

– Communication: Excellent communication and presentation skills.
– Flexibility: Ability to work in a fast-paced environment, displaying flexibility and adaptability while maintaining a structured approach.
– Negotiation: Strong negotiation skills.
– Attention to Detail: High attention to detail and accuracy.

Join Revolution Insurance Brokers and be part of a team that values innovation, diversity, and growth. Make a significant impact on our clients’ success and your career.

Method of Application

Apply today at [email protected] and help us shape the future of claims handling!

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