Consumer Sales Delegate at Shalina Pharmaceuticals

Consumer Sales Delegate

What you become a part of:
The successful candidate in this role will represent our organization in managing customer relationships, driving sales, and ensuring our products and services align with customer needs. You will act as the face of the company, working closely with customers to promote our offerings, provide solutions, and foster long-term partnerships.

What to expect:

Build and maintain strong relationships with customers, serving as the primary point of contact for all sales-related interactions.
Drive sales growth by identifying customer needs, presenting suitable product solutions, and closing sales opportunities.
Represent the company at customer meetings, promotional events, and trade shows to enhance brand visibility and promote products.
Provide ongoing customer support, ensuring inquiries and concerns are addressed promptly and professionally.
Gather and analyze customer feedback to provide insights that guide product improvements and sales strategies.
Collaborate with internal teams, including marketing, logistics, and product development, to ensure a seamless customer experience.
Monitor and report on sales performance metrics, identifying areas for improvement and implementing strategies to achieve sales targets.
Conduct regular market and competitor analysis to stay informed of trends, opportunities, and potential challenges.
Promote a customer-first approach within the organization, ensuring customer satisfaction remains a top priority.
Ensure accurate and timely management of customer accounts, orders, and invoices.

Essential qualifications, experience, and skills:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Proven experience in sales, account management, or a customer-facing role, preferably in a fast-moving consumer goods industry.
Strong interpersonal and relationship-building skills with a demonstrated ability to connect with diverse customers.
Results-driven mindset with a track record of meeting or exceeding sales targets.
Excellent communication and negotiation skills, with the ability to influence and build trust with customers.
Analytical skills to interpret sales data and customer feedback and translate it into actionable strategies.
Proficiency in MS Office and CRM systems; comfortable learning new tools as required.
Knowledge of market trends, customer behaviour, and sales best practices.
Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
Previous experience working cross-culturally and with diverse teams is highly preferred.

Method of Application
If this role is of interest to you, please upload a recent copy of your CV to the link here, and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities mean inclusion, diversity, and fair treatment for all.