Credit Controller at Coca-Cola Beverages Zambia

Coca-Cola Beverages Zambia is a subsidiary of Coca-Cola Beverages Africa, the eighth-largest Coca-Cola bottling partner worldwide by revenue and the biggest on the African continent.

Job Description

The position falls under the Finance Department and will report to the Finance Manager. The main responsibilities include achieving customer collection targets, the management of overdue accounts, minimizing company risk, supporting the sales team by strategically providing credit facilities to customers, and contributing to overall financial stability and success.

• • Assess and evaluate the creditworthiness of potential customers.

• • Establish and maintain credit limits for customers based on risk assessments.

• • Process debtor payments within company timelines.

• • Process and distribute statements to accounts customers.

• • 100% compliance with financial policies and procedures related to debtors.

• • Actively pursue the collection of outstanding debts within defined timelines.

• • Implement effective collection strategies to meet targets and reduce overdue accounts.

• • Work collaboratively with the sales team to assess and approve credit facilities for customers.

Risk Mitigation:

• • Identify and analyse potential financial risks associated with customers.

• • Develop strategies to minimize credit risk and mitigate potential losses.

Credit Control

• • Actively pursue the collection of outstanding debts within defined timelines.

• • Implement effective collection strategies to meet targets and reduce overdue accounts.

• • Process all new account applications.

• • Ensure that all accounts are well-controlled.

• • Keep the company up to date with new credit management procedures and techniques.

• • Payments of all credit refunds are processed daily.

Customer Relations

• • Build and maintain positive relationships with customers to facilitate smoother collections.

• • Work collaboratively with the sales team to assess and approve credit facilities for customers.

• • Ensure compliance with credit terms and conditions.

• • Address customer inquiries and resolve issues related to invoicing and payments.

• • Control credit refunds

Reporting

• • Generate and analyse reports related to credit, collections, and overdue accounts.

• • Provide regular updates to the Finance Manager on the status of collections and credit-related matters.

Policy Adherence:

• • Ensure adherence to company credit policies and procedures.

• • Implement and enforce credit control best practices.

• • Bachelor’s degree in Accounting and Finance Equivalent of CIMA/ACCA/ZICA

Experience

• • 3 years experience in FMCG.

• • Exposure in dealing with customers, and knowledge in billing.

• • Good verbal and written communication skills

• • Business Acumen

• • Decisive and Risk Pragmatic

• • Customer-Centric

• • Objectivity

• Resilient and energetic