Dispatcher at U.S. Embassy Zambia

  • Full Time
  • Lusaka, Zambia
  • 000 USD / Year
  • Salary: 000

U.S. Embassy Zambia

Announcement Number:
LUSAKA-2024-057
Hiring Agency:
Embassy Lusaka
Position Title:
Dispatcher (All Interested Sources/All Applicants)
Open Period:
11/29/2024 – 12/13/2024Format MM/DD/YYYY
Vacancy Time Zone:
GMT+2
Series/Grade:
LE – 1010 6
Salary:
ZMW ZK177,677.36 /Per Year
Work Schedule:
Full-time – 40 hours per week
Promotion Potential:
LE-6
Duty Location(s):
1 Vacancy in 

Lusaka, ZA
Telework Eligible:
No
For More Info:
 HR Section
000-000-0000
[email protected]
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources 

For USEFM – FP grade is 8.  Actual FP salary authorized by Washington D.C.

Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply. 

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:
The U.S. Mission in Lusaka, Zambia is seeking eligible and qualified applicants for the Dispatcher in the General Services Office.
Supervisory Position:
Yes
Relocation Expenses Reimbursed:
No
Duties

The incumbent is responsible for the oversight and distribution of transportation tasks to Chauffeurs to fulfill official transportation requests by Embassy staff and other authorized personnel. Coordinates among users and drivers to meet requests and ensure efficient operations; handles emergency transportation requests as needed.
Arranges work shifts, shuttle and other official trip schedules to meet all transportation needs. Serves as team leader to provide guidance and direction to chauffeurs on vehicle operations, safety measures, as well as specific instructions on transporting VIPs. Reports any inappropriate behavior and rule violation; ensures compliance with safety regulations.

 

Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a: 

Low Risk/Non-Sensitive security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (06 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:
Completion of secondary school is required. 

Please address this factor in your ERA application under Education.

Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience

Two years of professional driving experience in host country, plus one year motor vehicle dispatcher or fleet management experience is required. One-year supervisory experience is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language: 

English – Good working knowledge; written & spoken. Local language – Good working knowledge; written & spoken

Please address this language requirement in your ERA application. 

Job Knowledge:

Good knowledge of host country traffic laws, vehicle licensing, registration, and procedures. Detailed knowledge of host country streets, traffic patterns, and commonly visited locations.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Must be able to exercise independent judgement in setting work priorities. Must be able to identify problems quickly and determine the best course of action. Must be able to make effective and ethical decisions in the event of vehicle accidents to protect life and government property. Strong leadership, technical, and administrative skills. Standard keyboard skills. Standard
skills in Microsoft Word, Excel, and Outlook applications.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees. 

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information:
HIRING PREFERENCE SELECTION PROCESS: A hiring preference is extended to eligible and qualified applicants in the order listed below.  It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.

HIRING PREFERENCE ORDER

    1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
    1. AEFM / USEFM
    1. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **

* IMPORTANT:  US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:

    • Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
    • Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

The following apply to Locally Employed (LE) staff only:

    • Current employees serving a probationary period are not eligible.
    • Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
How to Apply
How to Apply:
Click the “Apply to This Vacancy” button at the top of the page to begin your application.  For an instructional video on how to apply click here.Please address all relevant experience, education, language skills (including English), and job-related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves.  We invite qualified applicants from all backgrounds to apply.

Required Documents:
Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position. 

All Applicants:

    • Residency Permit (if applicable)
    • Work Permit (if applicable)
    • University Degree (if applicable)
    • University Transcript (if applicable)
    • Language Scores (if applicable)
    • Driver’s License (if applicable)
    • Certificate (if applicable)
    • Professional License (if applicable)

In addition, Eligible Family Member (EFM) Applicants must submit:

    • Copy of Sponsor’s Travel Orders/Assignment Notification (or equivalent)
    • Passport copy
    • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
    • SF-50 (if applicable)
Next Steps:
The HR Office will contact successful applicants.  For more information on applying for jobs or employment with us, please visit the U.S. Mission website Homepage – U.S. Embassy in Zambia or follow us at U.S. Embassy Zambia | LinkedIn 

Thank you for your application and your interest in working with us.

To apply for this job please visit erajobs.state.gov.