World Vision Zambia
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Administrative Support
Provide high-level administrative support to ensure the National Director (ND) can lead the organization effectively and efficiently. Responsibilities include:
- Serve as the primary point of contact for internal and external stakeholders on matters related to the ND, handling confidential and sensitive issues with professionalism and discretion.
- Assess and prioritize inquiries and requests, determining the appropriate course of action, referral, or response, while exercising sound judgment aligned with the ND’s leadership style and organizational policies.
- Manage the ND’s consolidated calendar, ensuring seamless scheduling of meetings, appointments, workshops, and other key tasks, and resolving conflicts proactively.
- Facilitate effective communication and the smooth flow of information on activities and events relevant to the ND’s office and organizational priorities.
- Prepare, screen, and route correspondence and inquiries, including email and social media, responding as appropriate.
- Draft correspondence, maintain contact lists, arrange travel, and complete expense reports in compliance with World Vision International (WVI) policies.
- Anticipate the ND’s needs by preparing materials for meetings with internal and external stakeholders. Review speeches, presentations, and talking points for relevance, clarity, and formatting.
- Maintain an office-wide master calendar, consolidating major events such as workshops, high-level visits, SLT meetings, travel, and vacations. Collaborate with administrative staff and department heads to coordinate organizational schedules and Vision Fund activities.
- Coordinate SLT meetings, retreats, and organizational events, ensuring agendas are prepared, minutes and action items are accurately recorded, and follow-up occurs as needed.
- Ensure all recurring and critical SLT meetings are calendared at least six months in advance, or as soon as possible, to facilitate smooth planning and execution.
- Manage the ND’s travel and logistics, including maintaining travel calendars, coordinating transportation, booking venues, and arranging workshops or boardroom reservations in partnership with the Supply Chain team.
- Replenish office supplies, including snacks, printer materials, paper, water, and other essentials, ensuring the ND’s office is well-stocked and operational.
Financial & Procurement
Provide essential financial and procurement support to maintain the efficiency and functionality of the National Director’s (ND) office. Key responsibilities include:
- Prepare, manage, and monitor the ND office budget, ensuring all expenditures are accurately recorded, appropriately allocated, and aligned with organizational policies and budgetary guidelines.
- Ensure the timely replenishment of office essentials, including water, snacks, printer supplies, paper, and other necessary items, to support a well-equipped and productive office environment.
- Process and oversee ND office requisitions, ensuring all procurement activities adhere to established procedures, organizational standards, and compliance requirements.
- Any other duties assigned
Other Competencies/Attributes:
- Maintain a commitment to personal, spiritual, and professional development.
- Exhibit spiritual maturity, integrity, and a dynamic personal sense of life calling.
- Attend and participate in spiritual nurture meetings/devotions as scheduled
- Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience:
- Degree in Business Administration, or any business / social science-related qualification.
- Experience working as executive assistance – work in a development-related NGO is an added advantage.
- Effective administration and people management skills.
- Full understanding of administration functions and best practices.
- Excellent written and verbal communication skills.
- Works well under pressure and meets tight deadlines.
- Highly computer literate with capability in email, MS Office, and related business and communication tools.
- Fantastic organizational and time management skills.
- Strong decision-making and problem-solving skills.
- Meticulous attention to detail.
Applicant Types Accepted:
Local Applicants Only