Fraud Analyst at ABSA Group

  • Full Time
  • Lusaka, Zambia
  • 000 USD / Year
  • Applications have closed
  • Salary: 000

ABSA Group

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.


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Job Summary

Manage application fraud risk by utilizing various fraud detection and fraud prevention methods and systems to reduce and minimize fraud losses.


Job Description


  • Monitor, observe, and action each application in the queue on daily basis.
  • Analyse debit card transaction with the effective use of transaction fraud monitoring system to track risk transactions and action them proactively to prevent fraud losses.
  • Perform necessary desktop investigations on suspicious applications & transactions.
  • Update proper diary notes for future tracking of the activity on each case.
  • Update the central black list data base utilizing articles in various newspapers, news bulletin, D&G outcomes etc.
  • Operate  fraud detection system & other fraud detection systems
  • Conduct sampling on various products as per Fraud sampling policy.
  • Conduct detailed investigations into suspicions applications transactions & proceed into action to eliminate any fraudulent activities that may occur
  • Support in investigating incidents as required by Fraud Operations Manager with un-limitation to fraud, money laundering, compliance, integrity issues employees wrong doing…etc.
  • Produce investigation detailed report(s) as required.
  • Assist the Field Team with the information sought by them for further action on investigations
  • Support in pre-employment screening process as required.
  • Support the Fraud Management Team in the Fraud Awareness Campaigns


  • Ensure timely submission of local and ARO returns.
  • Inform the stake holders of the action to be taken post Sybrin (Retail loans and Credit cards) review and confirmations
  • Prepare following MIS :
    • Daily Action Taken MIS
    • Monthly MIS
    • Suggest triggers to modify existing rules during case analysis
    • Application Action Summary MIS
  • Generating triggers for detailed investigation based on the fraud alerts reviewed
  • Ensure all processes are carried out within given turn around times as per the procedure manuals and Service level agreements.
  • Update Manager if there is a need to perform external field investigation.
  • Ensure Monthly Regulatory Reports/ Returns are accurately accomplished and delivered to regulatory institutions within the stipulated period.
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.
  • Conduct monthly snap checks and reviews requested for by the business




Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)