ICT Technician-E-learning Coordinator at Kwame Nkrumah University

Kwame Nkrumah University invites applications from suitably qualified and experienced members of the public to fill the following vacancies:

2. NON-ACADEMIC POSITIONS

2.3 ICT TECHNICIAN-E-LEARNING COORDINATOR

JOB PURPOSE:

The ideal candidate will be responsible for supporting and maintaining the university’s ICT infrastructure, with a particular focus on e-learning systems, content design, and the use of graphic software. This role requires a blend of technical skills, instructional design, and the ability to work with academic staff and students to ensure effective use of e-learning technologies.

PRINCIPAL ACCOUNTABILITIES:

• Manage and support the university’s e-learning platforms (e.g., Moodle, Blackboard) and associated technologies. Assist academic staff in the development and integration of digital content and online resources.
• Design and develop engaging e-learning content, ensuring it meets pedagogical standards and best practices. Utilize graphic design software to create visually appealing e-learning materials.
• Design all visually appealing university web content and graphic content.
• Conduct training sessions and workshops for faculty and students on the use of e-learning tools and technologies. Troubleshoot and resolve technical issues related to e-learning systems and ICT infrastructure.
• Collaborate with IT and academic staff to identify and implement improvements in e-learning practices and technologies.
• Monitor and maintain the performance and availability of e-learning systems.
• Develop and maintain technical documentation for e-learning systems and ICT infrastructure.
  Stay updated with the latest trends and advancements in e-learning technologies and ICT best practices.
• Provide technical support and maintenance for the university’s ICT infrastructure, including hardware, software, and network systems.

Technical skills

• Proficiency in managing and supporting e-learning platforms (e.g., Moodle, Blackboard).
• Strong knowledge of ICT infrastructure, including hardware, software, and network systems.
• Experience with content management systems and digital content creation tools.
• Skills in instructional design and e-learning content development.
• Proficiency in using graphic design software (eg, Adobe Photoshop, Illustrator, InDesign).
• Experience in designing visually appealing university web content and graphic content.
• Proficiency in troubleshooting and resolving technical issues.
• Understanding of data security and privacy best practices.
• Familiarity with video conferencing tools and virtual classroom technologies (e.g., Webex, Zoom, Microsoft Teams).
• Knowledge of web development languages (HTML, CSS, JavaScript).

QUALIFICATIONS AND PERSONAL ATTRIBUTES:

• Full Grade 12 School Certificate with a minimum of five (5) credits, including English and Mathematics.
• Diploma in Information Technology, Computer Science, Educational Technology, Instructional Design, or a related field. Relevant certifications are a plus.
• Minimum of two years of experience in ICT support, with a focus on e-learning technologies, content design, and platforms.
• Certifications Relevant certifications (e.g., Cisco Collaboration, CompTIA A+, Computer graphic certifications, Certified Moodle Educator, Certified Instructional Designer) are highly desirable.
• Member ICTAZ/EIZ.

Method Of Application

Applications marked with the “POSITION” of interest must be addressed to:

The Office of the Registrar

Kwame Nkrumah University

Munkoyo Street

Plot No. 1583

KABWE ZAMBIA

Email Address: [email protected] or [email protected]

CLOSING DATE AND TIME FOR RECEIPT OF APPLICATIONS IS FRIDAY 4 OCTOBER 2024, 17:00 HOURS

Note: Kwame Nkrumah University is proud to be an Equal Opportunity Employer. We strongly encourage applications from female and differently-abled individuals, as we are dedicated to promoting diversity and inclusivity in our workforce. Please be informed that only shortlisted candidates will be contacted. Candidates who do not receive communication from the University should consider their applications unsuccessful. For further information, please visit the Kwame Nkrumah University website at www.nkrumah.edu.zm