SupaMoto
Title: IT Support Intern
Location: Lusaka
Reporting to: IT Manager
Emerging Cooking Solutions (Zambia) Limited, trading as “SupaMoto”, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves and renewable cooking fuel pellets made from waste biomass. Our locally produced pellets are cheaper than charcoal and the cooking solution (stove and pellets) perform similar to a gas stove.
Our company has over 100 staff with presence in Zambia, Malawi and Mozambique and we are growing rapidly in the renewable energy sector. The positive environmental, socio-economic, and macro-level impact of our solutions is immense. We truly have a solution for the dilemma of rapid deforestation and disproportionately high cooking fuel costs for low-income people.
Job Summary: We are looking for a motivated and self-driven IT Intern to join our team. You will provide technical support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity.
Responsibilities:
- Provide first line support to end-users across company (this may be in person or remotely).
- Perform hardware and software installations, configurations and updates as needed.
- Monitor systems (WLAN, NAS, PBX etc.) and escalate faults to relevant personnel.
- Set up accounts for new users.
- Repair and replace equipment as necessary.
- Maintain up-to-date inventory of hardware.
- Maintain records of software licenses and ensure that vendors always comply with the SLAs.
- Resolve network issues.
- Perform routine safety checks on the company’s computer equipment.
- Handle IT-related documentation and ensure all IT supplies are available.
- Other tasks as assigned.
Qualifications and Skills:
- Minimum Diploma in IT or any related field.
- Familiar with networking principles.
- Proficiency in Windows OS (Linux added advantage).
- Web dev.
- Ability to multitask.
- Excellent attention to detail and great organization skills.
- Excellent troubleshooting skills.
- Collaborative and proactive mindset.
- Excellent verbal and written communication.
- Proficiency in Adobe Creative Suite is a strong advantage.
Application Process and deadline:
We hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made. SupaMoto (Emerging Cooking Solutions) never asks candidates to pay any money or pay for tests at any stage of the interview process. We are committed to equal employment opportunity regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, marital status, gender, or expression. We are proud to be an equal opportunity workplace.
Method of Application
Email your CVs to [email protected] with subject “IT Support Intern“, not later than 24th, August 2022 and attach all academic and professional certificates.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.