Precision Recruitment
Overview
We are recruiting!
Our client in Lusaka is seeking a Management Couple to fill a job vacancy in the wildlife conservation industry.
Key Responsibilities
- Management couple role is to assist the Tourism HOD in managing the lodge and to create a profound guest experience, in line with service vision and creative concepts of the Lodge.
- Report to the Tourism HOD.
- Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained.
- Management and training of the lodge staff and camp staff.
- Maintain the highest standards of housekeeping, maintenance, and gardening to ensure that all areas are always kept clean and tidy, and style and design are not eroded.
- Effective financial management through the administration of orders and effective stock control.
- Effective daily administration of the concierge and reception duties. Reservations of self-catering camps.
- Ensuring that the guest and service areas of the lodge are kept clean, tidy, and in the right place.
- Ensuring the quality and care of equipment and products.
Skills & Experience
- Exceptional Food and Beverage knowledge
- High standards of service excellence and a passion for the industry.
- Awareness of dietaries and allergies.
- Attention to detail.
- Excellent management ability and communication skills.
- Co-operative and flexible.
- A developmental approach to staff.
- Ability to remain calm under pressure.
- Resourceful and solution oriented.
- Assertiveness, patience, and good organizational skills.