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Multiple Positions at Massbreed Investments Zambia at Massbreed Investment Zambia Ltd

  • Full Time
  • Lusaka
  • 00 USD / Year
  • Applications have closed
  • Salary: 00

Massbreed Investment Zambia Ltd

  1. Position: AFTER SALESPERSON

Location: Lusaka

Massbreed Investments Zambia is a fast-growing organisation in the Motor Industry of Zambia and is seeking to employ the services of After Salesperson.

Duties and Responsibilities

  • Lead and monitor after sales activities to achieve set objectives and targets on all key customers.
  • Bring in new clients for motor vehicle servicing and maintenance.
  • Maintain a database of all special events.
  • Maintain contact with all clients to obtain customer feedback regarding product/service quality.
  • Customer feedback form to be completed before release of a vehicle.
  • Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
  • Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
  • 80% retention on all clients on our database.
  • Organize promotional and marketing campaigns to create awareness  and distribution of company products to clients weekly.
  • On all key customers, maintain a database of all special events.
  • Maintain contact with all clients to obtain customer feedback regarding product/service quality.
  • Customer feedback form to be completed before release of a vehicle.
  • 100% retention on all clients on our database.

.Requirements

  • First Degree in Business, Marketing, or related field Experience
  • Knowledge on products such as Faw trucks, Sino, Loval  etc.
  • 2 years’ experience in Motor Industry
  • Must have a driver’s licence

2. Position: AUTO ELECTRICIAN (1)

Location: Lusaka

Responsibilities:

  • Install new electronic components into vehicles
  • Diagnose problems with the electronic components in vehicles
  • Maintain and repair electronic components in our clients’ vehicles
  • Always provide excellent customer service
  • Utilize a wide variety of tools to repair parts as efficiently as possible
  • Provide customers with a cost and time estimate for their repairs

Qualifications;

  • A Class 1 Certificate in Auto Electrics.
  • A Class 2 Drivers Licence Is a Must.
  • Minimum Of 2 Years’ Experience In A Similar Role.
  • Experience On Heavy Vehicles Is An Added Advantage.
  •  Strong Organisational Skills.

3. Position: CASHIER

Location: Lusaka

Responsibilities and Duties

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Qualifications

  • Grade 12 full certificate
  • Certificate or Diploma in accounting
  • Valid driver’s license

Method of Application

Qualified and interested candidates must send their CV’s to jobs@faw.com.zm