Massbreed Investment Zambia Ltd
- Position: AFTER SALESPERSON
Location: Lusaka
Massbreed Investments Zambia is a fast-growing organisation in the Motor Industry of Zambia and is seeking to employ the services of After Salesperson.
Duties and Responsibilities
- Lead and monitor after sales activities to achieve set objectives and targets on all key customers.
- Bring in new clients for motor vehicle servicing and maintenance.
- Maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality.
- Customer feedback form to be completed before release of a vehicle.
- Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
- Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
- 80% retention on all clients on our database.
- Organize promotional and marketing campaigns to create awareness and distribution of company products to clients weekly.
- On all key customers, maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality.
- Customer feedback form to be completed before release of a vehicle.
- 100% retention on all clients on our database.
.Requirements
- First Degree in Business, Marketing, or related field Experience
- Knowledge on products such as Faw trucks, Sino, Loval etc.
- 2 years’ experience in Motor Industry
- Must have a driver’s licence
2. Position: AUTO ELECTRICIAN (1)
Location: Lusaka
Responsibilities:
- Install new electronic components into vehicles
- Diagnose problems with the electronic components in vehicles
- Maintain and repair electronic components in our clients’ vehicles
- Always provide excellent customer service
- Utilize a wide variety of tools to repair parts as efficiently as possible
- Provide customers with a cost and time estimate for their repairs
Qualifications;
- A Class 1 Certificate in Auto Electrics.
- A Class 2 Drivers Licence Is a Must.
- Minimum Of 2 Years’ Experience In A Similar Role.
- Experience On Heavy Vehicles Is An Added Advantage.
- Strong Organisational Skills.
3. Position: CASHIER
Location: Lusaka
Responsibilities and Duties
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
Qualifications
- Grade 12 full certificate
- Certificate or Diploma in accounting
- Valid driver’s license
Method of Application
Qualified and interested candidates must send their CV’s to [email protected]