Operations Assistant at Zatham Wealth Limited

  • Full Time
  • Lusaka
  • 00 USD / Year
  • Applications have closed
  • Salary: 00

Zatham Wealth Limited

Zatham Wealth Ltd is a start-up financial services provider dedicated to helping individuals achieve their financial goals. We pride ourselves on delivering excellent customer service, innovative financial solutions, and a commitment to the highest standards of integrity and professionalism.

Job Description:

We are seeking a highly motivated and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a vital role in supporting the day-to-day operations of our financial institution. Your responsibilities will include handling administrative tasks, assisting with customer inquiries, and ensuring operational efficiency.

Key Responsibilities:

  • Process customer transactions accurately and efficiently.
  • Maintain and update customer account information.
  • Assist customers with inquiries, account inquiries, and problem resolution.
  • Support the onboarding process for new customers.
  • Assist in compliance and regulatory reporting.
  • Collaborate with other team members to ensure smooth operations.
  • Handle administrative tasks such as filing, data entry, and documentation.
  • Help develop and maintain internal operational policies and procedures.
  • Provide support for special projects as needed.


  • Diploma or equivalent in Business Administration, Marketing, Operations, or related field.
  • Good quantitative skills
  • Prior experience in a financial institution or related field is preferred.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to work effectively as part of a team.
  • Proficient in using office software and financial systems.
  • Knowledge of financial regulations and compliance is a plus.
  • Adherence to high ethical standards and integrity.


Method of Application

If you are a motivated individual who is passionate about the financial industry and wants to contribute to a dynamic team, please send your resume and a cover letter detailing your relevant experience and why you are interested in this position to [email protected]. Please use “Operations Assistant Application – [Your Name]” as the subject line of your email.

Zatham Wealth Ltd is an equal opportunity employer. We welcome candidates from all backgrounds to apply.