Policy Service Supervisor at Reputable Company

  • Full Time
  • Lusaka, Zambia
  • 000 USD / Year
  • Salary: 000

Reputable Company

Overview

We are recruiting!

Our client in Lusaka, is looking for a Policy Service Supervisor to join their team for a job vacancy within the services industry.

To apply, or for more information, follow the link below.

Policy Service Supervisor

DESCRIPTION OF TASKS

  • KEY RESULT AREAS AND RELATED ACTIVITES
    • Ensure on a daily basis that premium collections across all locations are reconciled with receipts issued and the collections are banked the following day on a daily basis.
    • Ensure that data accuracy is maintained continuously.
    • Must ensure prudent management of direct debit collections and must pursue all collections which are unpaid or rejected to ensure it is correctly allocated to individual policies.
    • Ensure that all unpaid premiums are allocated and liaise with IT department to ensure regular system run to determine lapsed policies.
    • Ensure that group payments from companies are allocated to individual policies and effectively reconciled between premium due and  premium paid on a monthly basis.
    • Must effectively interact with Banks, groups and companies to ensure that premiums are collected regularly, monthly statements are provided to groups on a timely basis, rejections and non-payments are processed on a daily basis.
    • Must receive and receipt payments from corporate clients.
    • Must resolve queries around refunds, wrong charges, and related issues.
    • Ensure that all claims are processed and closed on a timely basis.
    • Ensure that commission payments to staff and/or agents which is generated from system is accurate and correct.
    • Assist the Employer in improving business process, internal controls and assisting in designing and implementing new systems.
    • Do and manage all other tasks related to premium administration as required by circumstances from time to time.
    • Work closely with the Finance department to ensure timely submission of information to underwriter on premiums collected, claims processed for each month.
    • Demonstrate good leadership qualities and act as role model and mentor to employees within the Group.
    • Exercise confidentiality.
    • Such other tasks as may be delegated to you by the Employer from time to time.

To apply for this job please visit www.priconsultants.com.