Receptionist at MarcTina Consultancy Ltd

  • Full Time
  • Lusaka
  • 00 USD / Year
  • Salary: 00

MarcTina Consultancy Ltd

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Role and Responsibilities

  • Making appointments for all staff or for specific employees, such as executives
  • Organizing files for billing, customer and client records, etc.
  • Directing visitors to the correct office
  • Responding to all customer inquiries in a polite and timely manner
  • Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.
  • Maintain a clean and organized reception area, ensuring it is presentable at all times.
  • Provide general administrative support, such as data entry, document preparation, and filing.
  • Assist in coordinating and executing office events, meetings, and conferences
  • Maintain and update office directories, staff contact lists, and other relevant databases.
  • Monitor and manage office supplies inventory, placing orders as needed.
  • Collaborate with internal teams to ensure seamless  communication and coordination

Qualifications and Education Requirements

  • Degree or equivalent Diploma; additional certification or education in office administration is a plus.
  • Proven experience as front desk representative, agent or relevant position

Knowledge / Skills

  • Familiarity with office machines
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

To apply for this job email your details to Zambia@marctinaconsultancy.com