Service Assistant at Builders Warehouse Lusaka East Park

  • Full Time
  • Lusaka
  • 00 USD / Year
  • Applications have closed
  • Salary: 00

Builders Warehouse Lusaka East Park

Adhere to Company Policy and procedures
Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function

Pick stock

A)Wear BIBs to identify yourself with customers at all times
Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect
B)Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer Requirements
C)Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member
Load items – on/off delivery trucks/customers vehicles
Load stock into customer vehicles/delivery vehicles or offload stock from customer vehicles/delivery vehicles
Accompany delivery driver to deliver or collect or exchange stock as required
Merchandise incoming stock in the right shelves in the store as required
D) Advise customers regarding of picked stock and indicate where stock is either unavailable or not of the correct standard
E) Assist customers as efficiently as possible
Satisfy internal and external customers
a) Handle all customers according to the standards in the Interact with Customers course and according to our culture of service to customers
b) Present a positive image to customers, acknowledge, approach and greet customers as required,
Understand their special needs and respond to their queries as require.
House keeping
Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy
b) Ensure stock is packed in allocated areas
c) Perform general cleaning duties
Safety Awareness
a) Wear correct PPE when picking high-rise stock and always be mindful with ladders and whenever you pick stock from high-rises
b) Follow correct safety procedures
c) Adhere to safety regulations when working with gas
d) Maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles to line manager

Grade 12
1-2 Years’ Experience


  • Strengthen Reputation and
  • Local Involvement
  • Ensure customer / Member
  • Centered Performance
  • Ensure Execution and
  • Ac• Ensure Planning and
  • Improvement
  • Build and Influence Team
  • Adapt and Learn
  • achieve Results