Telesales Representative – Zambian Breweries at Zambian Breweries

  • Full Time
  • Lusaka, Zambia
  • 000 USD / Year
  • Salary: 000

Zambian Breweries

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?The primary purpose of this role is to increase sale volumes by receiving and processing customer orders (Inbound & outbound) and improve customer relations by attending to their queries

Key responsibilities:

  • Call POCs for CXC orders following the loaded call schedule: Achieve 100% Call Compliance, Contactibility, Strike Rate and improved Order Generation.
  • Knowledge of stock at-hand : Stock position verified at 08:00 hours every morning.
  • Receive inbound calls via PABX facility and process inbound orders as per customer/ BDR requirement: Process inbound orders to improve order generation
  • Order generation and capture:


  • Degree in Marketing/ any Business degree
  • Syspro
  • Ms Office
  • Flowcentric/Salesforce
  • Good customer relations
  • Independent worker
  • BAND: XI

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