Test Analyst at Zambia National Commercial Bank Plc

  • Full Time
  • Lusaka, Zambia
  • 000 USD / Year
  • Salary: 000

Zambia National Commercial Bank Plc



This function is responsible for the testing execution and effective Implementation of all Test and Release Management Plans in accordance with Test Standards, Policies, Processes and Procedures and ensure that all Tests and Releases done align with set Quality Assurance functions include Planning, Strategy, Testing Execution and Tools in collaboration with Programme Managers, Business Analysts and other technical leaders.

The Test Analyst Role will ensure the coordination of timelines, agree on a test strategy for the effective implementation as well as drive, ensure that Test and Release process is documented and communicated, and adequately cover issues of agreed quality levels for the application. The function will drive and coordinate performance testing and release as well as ensuring that performance standards are communicated and documented.


Under the supervision of the Project Management Head, the following are among the Job Key Responsibilities:

  • Coordinate and drive the Test and Release Management Plans in acting as a bridge between Technology and Business.
  • Execution of Planning, Strategy, Testing Execution and Tools for the Test and Release Management Team to engage in the Business Projects rollout Plans.
  • Ensure coordination of Test and Release Management Quality Maintenance of the Test Analyst deliverables through maintaining the Test Analyst Guidelines and Standards through frequent one on one Sessions as well as facilitating Peer Reviews.
  • Ensure conformity to the Bank Processes, Products, Services and Organizational Structure during the Test and Release Management process.
  • Ensure adherence to the Project Government Framework including Test Standards, Policies, Processes and Procedures.
  • Ensure attendance of Test and Release Management Training and Development of the Test and Release Management programs.
  • Driving of Test Management and Release Test Standards, Policies, Processes and Procedures in line with the Bank Strategy.
  • Coordinating Testing and Release activities for all necessary Test levels within one or more large and/or complex Projects.
  • Defining Test Scope and Strategy based on the most recent risk register to make sure tests conducted cover identified risk factors.
  • Creation and Delivery of Test Strategy.
  • Ensure Test and Release environments are arranged and organized.
  • Ensure that Findings are correctly addressed and prioritized.
  • Describe on a logical level what should be tested.
  • Ensure that Tests sufficiently cover identified risks.
  • Design Tests in line with the Test and Release Strategy.
  • Ensure Review of Test Design and Preparation Requirements.
  • Ensure Test Design and Preparation information is analyzed, challenged and assumptions are checked before used for generating Test ideas.
  • Ensure Identification and arrangement of necessary Test and Release Data.
  • Ensure Proper Administration of Tests.
  • Initiate and manage Test and Release activities within cross-departmental Projects or Programs.
  • Initiate and manage Test and Release activities within large and/or complex Projects.
  • Handle Test and Release activities issues covering multiple Projects/Functional areas.
  • Optimal allocation of Test and Release activities Resources across multiple Projects and Functional areas.
  • Execute Test and Release activities and assess Results.
  • Record Test and Release activities execution Results and ensure they are directly matching to client Requirements.
  • Register differences between Expected and Actual Results and/or communicate findings.
  • Analyze Test and Release and administer findings clearly, completely and correctly.
  • Retest Test and Release activities and resolve findings correctly.
  • Ensure that Stakeholders have accurate and timely Monthly Information related to the Test and Release Management.
  • Provide clear and relevant information on Test and Release progress and test results.
  • Report and explain expected delays in testing activities timely.
  • Discuss, with relevant stakeholders, deviations in test execution from Planning and Strategy perspective.
  • Deliver Test and Release advice with relevant Information for go-live Decision.
  • Map Stakeholder interest and influence to determine priorities for engagement and communication.
  • Establish constructive working relationships quickly with Senior Stakeholders and build a climate of trust.
  • Positively communicate the purpose/direction of the Test and Release Management and build commitment.
  • Ensure that all risks applicable to your area are identified, assessed, reported and captured in the risk register.
  • Any other responsibilities or tasks as maybe assigned by management.


  • External: Vendors
  • Internal: All internal Business Units


  • Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects
  • Degree in Computer Science, Business Information Technology, Electronics & Information, Economics, Finance or any Business and IT related field.
  • At least three (3) years professional work experience in test analysis
  • A proven record of experience working with computer software, testing and coding.
  • Knowledge of software development and test dashboard creation
  • Proven record of effective stakeholder engagement.
  • Excellent analytical and diagnostic skills


  • Attention to detail
  • Team work
  • Good Stakeholder Management
  • Planning and organizing
  • Record management
  • High Integrity
  • Analytical skills
  • Drive for results
  • Excellent negotiation skills
  • Excellent communication skills
  • Excellent report writing
  • Excellent skills in Microsoft Office package: Word, Excel, PowerPoint, Visio

To apply for this job please visit zanaco.mcidirecthire.com.