Workshop Manager at Platinum Hydraulics Zambia Ltd

Job Overview:

We are seeking a highly skilled and experienced Workshop Manager to oversee the daily operations of our workshop, which specializes in hydraulic pumps motors & cylinder repairs and bucket manufacturing & repairs. The ideal candidate will ensure efficient workflow, maintain high standards of quality, and lead a team of technicians to achieve operational excellence.

Key Responsibilities:

Leadership and Management:

• Lead, motivate, and manage a team of technicians and support staff.
• Plan, schedule, and assign work tasks to ensure efficient workflow and on-time delivery of services.
• Conduct regular team meetings to review performance, provide feedback, and address any issues.

Technical Oversight:

• Supervise and participate in the repair, maintenance, and manufacturing processes. Bill of quantities for relevant works, material & consumables.
• Ensure all repairs and manufacturing activities meet industry standards and quality specifications.
• Troubleshoot complex hydraulic systems and provide technical guidance to the team.

Operational Efficiency:

• Implement and maintain best practices to optimize workshop operations.
• Monitor inventory levels and coordinate with the procurement department to ensure the availability of necessary materials and parts.
• Maintain accurate records of all repair and manufacturing activities.

Safety and Compliance:

• Enforce strict adherence to safety protocols and regulatory requirements.
• Conduct regular safety training and ensure the workshop environment is safe for all employees.

Customer Relations:

• Interface with clients to understand their needs and provide expert advice on hydraulic repairs and custom bucket manufacturing.
• Ensure high levels of customer satisfaction by delivering quality services and timely solutions.

Minimum Experience and Qualifications:

Education:

• Diploma or Degree in Mechanical Engineering or a related field.

Experience:

• Minimum of 5 years of experience in a workshop environment, with at least 3 years in a managerial or supervisory role.
• Extensive knowledge of hydraulic systems, cylinder repairs, and bucket manufacturing processes.

Skills:

• Strong leadership and team management skills.
• Excellent problem-solving abilities and technical acumen.
• Proficient in using workshop tools and machinery.
• Ability to read and interpret technical drawings and specifications.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.