Set Focus Transport
Job Title: Operations Coordinator – Carrier Transportation Company
Job Location: Ndola
Company Name: Set Focus Transport
Job Description:
We are seeking a detail-oriented and proactive Operations Coordinator to join our growing team at a leading carrier transportation company. The ideal candidate will ensure operational excellence by overseeing the accuracy of data and financial reporting, coordinating follow-up on key tasks, and maintaining effective communication with clients. This is a pivotal role that bridges the gap between operations and client service, contributing to the smooth and efficient functioning of our transportation processes.
Responsibilities:
- Data Oversight: Ensure all operational and financial data is recorded accurately, collaborating with internal teams to verify and maintain records.
- Task Coordination: Follow up on assigned tasks across teams to ensure timely and successful completion, acting as a point of accountability.
- Client Communication: Maintain regular and professional communication with clients, providing updates and addressing inquiries to ensure satisfaction.
- Process Improvement: Identify areas for streamlining processes and contribute to the development of more efficient workflows.
- Reporting: Review and assist with generating reports to support operational decision-making and ensure compliance with company standards.
- Problem Resolution: Proactively address minor operational issues and escalate more complex challenges to the appropriate teams or leadership.
Qualification & Experience Required:
- Excellent organizational and multitasking skills, with attention to detail.
- Strong communication skills, both verbal and written, for effective collaboration with clients and internal teams.
- Ability to manage priorities and meet deadlines in a fast-paced environment.
- Proficiency in using business tools such as Microsoft Office Suite (Excel, Word) and CRM systems (preferred).
- Experience in transportation, logistics, or operations coordination is a plus.
How To Apply: [email protected] +260 96 600 5071
Closing Date: 14th of December 2024