Standard Bank Group
Responsible for the installation, configuration, maintenance, and repair of Physical Channels with a focus on Automated Teller Machines (ATMs) and Cash Deposit Machines (CDMs). The position requires the support of hardware and software activities on the Bank’s physical channels including ATMs, CDMs, Cash in Transit (CIT) devices, and Point of sale (POS) devices to ensure availability, reliability and security of the physical channels in a manner that meets customers’ requirements with speed and agility.
Type of Qualification: Degree
Field of Study: Information Technology or related field
Experience Required
Experience Details
1-3 years
Technical/Systems Support/Programming experience (Required)
Banking/financial experience (1 +years )
In depth knowledge of the Database systems SQL, Core Banking System, Programming, etc ( 1-2 years)
1-2 years
Good knowledge of ATM software and hardware systems.( preferred)
Good knowledge of Oracle and UNIX will be an added advantage (preferred)
1-2 years
Experience with Switches (Postillion/Sparrow/) (Preferred)
1-2 years
Experience with ISO8583 messaging standards (Preferred)
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Developing Expertise
- Documenting Facts
- Establishing Rapport
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Taking Action
- Upholding Standards
- Decision making
Technical Competencies:
- Application Knowledge for Support
- Application Support
- Data Analysis and Inference
- Documenting
- Risk Management
- Service Level Management
- Stakeholder Management (IT)
- Trouble Shooting
- Hardware knowledge for support
- Infrastructure and platforms support
- Intelligent testing